The Records Analyst, under the general supervision of the Deputy Registrar and Director, Records and Registration, with additional direction from other Registrar's Office leadership, is responsible for a variety of functions that demand collaboration and cooperation with various units as well as Student Affairs Information Technology (SAIT). In addition, the incumbent acts as a Registrar's Office Records and Registration specialist, maintaining the accuracy and integrity of the academic record. Major duties include (1) Serving as the primary point of contact for systems access, training, privacy consultation, and records management, (2) providing administrative/counseling support for the Residency unit, and (3) participation in a wide range of administrative/counseling and support functions in the Registrar's Office & Records and Registration unit. Duties are to be performed with the highest level of care, quality, and attention to provide a comprehensive service experience for all constituents.
Percentage of Time:
100
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Shift Start:
7:00 am
Shift End:
4:00 pm
Qualifications for Position
19
Records
Qualifications
Required/Preferred
Knowledge of policies, procedures, and legislation pertaining to the custody, confidentiality, and release of student records, including, but not limited to, office, University, state, and federal regulations, especially the federal Family Educational Rights & Privacy Act (FERPA) of 1974 and its subsequent amendments.
Required
Knowledge of the Registrar's Office and related student records computer systems, including OASIS and the Universal ID (UID) Systems.
Preferred
Knowledge of computer systems security protocol, authorization, and authentication, including DACSS and OASIS policies and procedures.
Preferred
Working knowledge of the Registrar's Office approach to customer service and problem solving.
Preferred
Demonstrated one-on-one and public presentation oral communication skills to provide information, training, consulting, and negotiation with students, staff, faculty, administrators, and other clients at all levels and from a variety of different backgrounds.
Required
Demonstrated interpersonal skills, ability to utilize and display good public relations, and maintain a professional attitude and cooperative working relationship when engaging with students, constituents, faculty, and staff of various social, cultural, economic, and educational backgrounds.
Required
Demonstrated ability to maintain a big picture perspective of operations, to promptly and courageously identify problems and proactively undertake measures for immediate resolution.
Required
Demonstrated self-leadership competencies in establishing goals and setting priorities that accurately reflect the importance and complexities of job responsibilities, conditions of fluctuating workloads and competing demands, and external urgencies.
Required
Demonstrated self-management skills to organize workflow, plan, delegate, and negotiate resolutions to conflicting demands and priorities.
Required
Demonstrated ability to work independently and follow through on assignments and responsibilities with a minimum of supervision.
Required
Demonstrated competencies in managing a training program, including design, delivery, scheduling, and documentation.
Preferred
Demonstrated skills in computer research, data acquisition and organization, and systems troubleshooting.
Required
Demonstrated skill in records management, including organizing, storing, prioritizing, scheduling, tracking, and destruction of paper records.
Required
Demonstrated current knowledge of past and ongoing University practices relating to registration/enrollment and grading. Demonstrated current knowledge of official registration/enrollment and grading documents used by the Registrar's Office
Preferred
Physical ability to stand during 20% or 8 work hours, and lift objects sometimes exceeding 30 pounds in weight.
Required
Ability to compose, edit, and create written communications that demonstrate clarity, organization, logical thinking, and correct business English. Ability to write comprehensive and lucid reports, proposals, instructional and technical documentation, system requirements, design, processing requirements, and programming specifications.
Required
Ability to read and analyze systems and standard reports in order to detect systems errors, identify omissions, resolve inconsistent data entry or recommend appropriate and corrective action.
Required
Demonstrated skill in using a PC and effectively utilizing PC software, especially Microsoft Outlook and the Microsoft Office package (Word, Exchange, and Excel), PowerPoint and other presentation software; and standard office equipment (printer/copier/fax machine).
Required
Bachelor's degree in related area and /or equivalent experience / training.
Required
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
06-09-2023
External Posting Date:
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